Chiropractic Staff Training Manual...
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product online as a download, as a CD version, or you can
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Office Procedures
Manual:
Staff Training &
Compliance Manual
The training and organization skills of
your office staff have a tremendous impact on the care that
your patients receive. A poorly organized office and a
lack of proper training can cause you to lose time, patients,
and money, as well as cause unnecessary frustration. In
some cases it might even result in legal action, such as when
office staff fail to properly abide by proper government
regulations. As chiropractic professionals, our training
focuses mainly on the medical aspects of treating the patient,
but it is vital that we look after other details--such as our
office procedures and compliance training to ensure that our patients
receive the greatest level of care.
Now, with the Office Procedures Manual
from Doctors Data Source, a premier provider of organizational
systems for chiropractors and CAs, you have an outstanding set
of office compliance training and organizational tools at your
fingertips. The Office Procedures Manual gives you
what you need to get your office organized and your
staff properly trained so that you can maximize your patient
care and the profitability of your practice.
Compliance has become a hot topic lately. The Office Procedures
Manual is now specifically designed to make it easy for your chiropractic office
to create a customized compliance and office procedures training manual for your staff members. The OIG, CMS, HIPAA and Insurance Payors,
now require, or strongly suggest, you provide a
written staff training manual and a training program
describing the specifics of your office procedures
protocol including compliance coding & documentation
and HIPAA privacy/security procedures etc. The
written manual should also include a specific
training protocol for your staff. The penalty
for not doing so can be costly.
Chapter 3, Compliance
Guidelines, gives you what you need to
create an OIG HIPAA compliance training manual.
With "Click
and Type" fields throughout the chapter you
can insert your specific office policies &
procedures information to create a truly customized
compliance training manual. The chapter also
includes a 30+ page HIPAA Policies and
Procedures training manual, with
"Click and
Type" fields, that can be printed as a
separate HIPAA training manual.
Increase your patient care today by using the Office
Procedures Manual to help organize your office and train
your staff. It’s now only
$175.00.
Just click here to download this exceptional chiropractic
tool.
Download the Office Procedures Manual
today and see how much time and moneythis application
can save your practice.
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and Handling
Note: To view the Chapter
Title page: Select by "Clicking" on the title.
When the picture of the form opens: use the "Expand to regular
size" button (on the lower right side of the form) to enlarge the view of the
form.
Chapters Included:
Introduction Manual Purpose History of Our Clinic Statement of Purpose
Office Hours & Contact Information Office Directions What is Chiropractic Care History of Chiropractic Vertebral Subluxation The Chiropractic Adjustment The Patient Doctor's Bio Staff Bio
9 Pages
Standard Office Procedures Symptom Codes Therapy Codes Case Type Color Codes Appointment Book Codes Today's Specials Office Procedures Flow Chart Office Procedures Overview Office Procedures By Visit Office Forms By Case Type Office Forms Overview
39 Pages
Compliance
Guidelines OIG Compliance Program Outline OIG recommended 7
Step Compliance Program HIPAA Overview HIPAA Covered Entity HIPAA Privacy Officer HIPAA Basics
HIPAA Privacy
Safeguard Training HIPAA Privacy Forms Overview**
HIPAA Privacy Officer
HIPAA Policies & Procedures Manual* HIPAA Resource links 33 Pages Note: Chapter 3 also includes:
1. *A separate customizable 30+ page HIPAA Policies & Procedures
Manual
2. **The OPM also includes 13 customizable HIPAA Forms
CA's Responsibilities Importance of The CA CA Described Office Policy*
Office Emergency Policy
Credit Card Security Measures Front Desk Responsibilities Therapist Responsibilities Insurance CA Responsibilities Patient Etiquette Patient Referrals
Office & Personal Goal Setting C.A.R.E. Program
(CA REward program) Employee Agreement Confidentiality Statement
39 Pages Note: Chapter 4 also includes:
* A separate 20 page document describing CA duties etc.
Telephone Procedures Answering The Telephone New Patient Call Patient Call To Cancel App. Patient Call To Change App. Patient Fails To Keep App. Patient Will Calls CA Reminder Calls CA Reactivation Calls Tech. Missed Appointments Tech. Reactivating Patients Tech. Special Circumstances Tech. Telephone Collections
Email & Internet Communication
11 Pages
The Receptionist Receptionist Described Receptionist's Daily Checklist Receptionist Duties Overview Scheduling The New Patient Office Visit Procedures Rescheduling Patients Multiple Scheduling Patients Insurance Verification
Payment Procedures & Security Missed Appointments Release Forms Procedures Transient Patient Procedures Complimentary Exam Patient
32 Pages
Back Office CA Physiotherapist described Morning Duties Non Therapy Duties First Time Patient Therapy Pre-Authorization Patient Instructions
5 Pages
Therapy
& Rehab Procedures Description Therapy Types Therapy Codes Areas To Apply Therapy Therapy Most Common Uses Script For Specific Therapy Special Pat. Circumstances EMS Pad Placement
Therapy Procedures Traction - Fill your own content
Therapy Procedures Decompression - Fill your own content
Therapy Procedures Rehabilitation - Fill your own content
19 Pages
Insurance Procedures Insurance Clerk:
Duties & Responsibilities State & Federal Insurance laws Governing Practice:
State Board of Insurance Rule - Include your link to their
website
State Board of Chiropractic Rules - Include your links to their
website
CMS & LCD Coverage Rules - Include your links to their website
Description of Insurance Types Insurance Claim
Filing Procedures
Collection Procedures
33 Pages
Coding
& Documentation Keep your most commonly used insurance codes
for quick reference.
Create Office Policies on Documentation. Ex. Medicare
requirements 9 Pages
Professional
Contacts Emergency Numbers Attorneys General Practitioners Neurologists Orthopedists Pain Management
Suppliers
8 Pages